Peer Reviewed Articles on the Rising Cost of Healthcare and Economics

  • Journal List
  • F1000Res
  • 5.8; 2019
  • PMC6900806

Version 1. F1000Res. 2019; 8: 789.

Ameliorate and fulfilling healthcare at lower costs: The need to manage health systems as circuitous adaptive systems

Joachim P. Sturmberg, Conceptualization, Visualization, Writing – Review & Editing a, 1, 2 and Johannes Bircher, Conceptualization, Writing – Original Draft Preparation, Writing – Review & Editing iii

Joachim P. Sturmberg

oneSchoolhouse of Medicine and Public Health, Kinesthesia of Wellness and Medicine, University of Newcastle, Holgate, NSW, 2250, Australia

iiInternational Guild for Systems and Complication Sciences for Health, Waitsfield, VT, USA

Johannes Bircher

iiiHepatology Department of Biomedical Research, University of Bern, Bern, Switzerland

Peer Review Summary

Review engagement Reviewer proper name(s) Version reviewed Review condition
2019 Dec 6 Wikum Jayatunga Version 1 Canonical
2019 Aug 27 Jochen Hartwig Version 1 Approved

Abstract

Ascension healthcare costs are major concerns in almost high-income countries. All the same, political measures to reduce costs have then far remained futile and have damaged the best interests of patients and citizen. Nosotros therefore explored the possibilities to analyze healthcare systems as a socially constructed complex adaptive system (CAS) and found that by their very nature such CAS tend non to respond as expected to superlative-down interventions. As CAS take emergent behaviors, the focus on their drivers – purpose, economy and behavioral norms – requires particular attention. First, the importance of agreement the purpose of health care equally improvement of health and its experience has been emphasized by two recent complementary re-definitions of health and disease. The economic models underpinning today's healthcare – turn a profit maximization – have shifted the focus away from its primary purpose. 2d, although economic considerations are of import, they must serve and not dominate the provision of healthcare delivery. Third, expected health professionals' behavioral norms – to showtime consider the health and wellbeing of patients – accept been codified in the universally accepted Proclamation of Geneva 2017. Considering these three aspects it becomes clear that complex adaptive healthcare systems need mindful top-downwards/lesser-up leadership that supports the nature of innovation for wellness care driven by local needs. The systemic focus on improving people's health will so result in significant toll reductions.

Keywords: Healthcare costs, Healthcare financing, Healthcare every bit complex adaptive organisation, Sense or purpose of healthcare, Definition of health, Healthcare organization, Norms in healthcare, Complex adaptive systems, System dynamics, Philosophy of medicine

Introduction

In high income countries healthcare * costs were rise more than rapidly during the past decennia than gross domestic products, and this generally is considered not to exist sustainable 1. 1 important explanation for these observations is Baumol'southward conclusion that growth of wages in excess of productivity growth drives growth of health care expenditure 2. However, there is a poor correlation between health care system structures and spending with patient health outcomes ( Table i).

Tabular array 1.

Comparison high income country health system resourcing and achievements (Data Source: OECD - Health at a Glance 2017 xiv).

OECD US United kingdom of great britain and northern ireland Switzerland Commonwealth of australia Earth
Health Care Resource
Distribution of healthcare spending 2014 Public/Individual - 48%/52% 81%/17% 66%/34% 67%/33% 60%/40%
Per capita spending 2014 $ 4,003 $ nine,892 $ 4,192 $ 7,919 $ iv,708 $ i,061
Healthcare spending every bit % of Gross domestic product 2016 9.0% 17.2% nine.vii% 12.four% 9.6%
Annual per capita healthcare spending increase 2003-09 3.half-dozen% 2.v% 3.9% i.4% 2.7%
Almanac per capita healthcare spending increase 2009-16 1.4% 2.one% 0.9% 2.8% 2.7%
Doctors/1,000 population iii.iv ii.6 2.8 4.2 3.5
Nurse/1,000 population nine.0 xi.3 7.9 18.0 11.5
Beds/1,000 population iv.7 ii.8 two.6 4.6 3.viii
Upshot of Intendance
Life Expectancy M/F 77.9/83.i 76.three/81.2 79.ii/82.eight 80.8/85.1 lxxx.4/84.v
Life Expectancy at historic period 65 nineteen.5 19.3 19.vii xx.9 20.9
Ischaemic Mortality, age-standardised charge per unit/100,000 112 113 98 78 85
Dementia Prevalence per ane,000 14.8 11.6 17.1 17.2 14.2
Access to Care
Population covered by insurance 97.9% 90.9% 100.0% 100.0% 100.0%
Last household consumption to cover out of pocket expenses 3.0% two.5% i.5% 5.3% three.1%
Consultations skipped due to cost - age-sexual activity standardised rate
per 100 population
x.5% 22.3% 4.ii% 20.9% xvi.2%
Outcomes of Care
Asthma and COPD hospital admission - Age-sexual activity standardised
rate per 100,000 population
236 262 303 138 371
Antibiotics prescribed - defined daily dose per ane,000
population
20.six - xx.1 - 23.4
Acute Myocardial Infarction mortality - Age-sex standardised
rate per 100,000 population
seven.5 6.5 seven.1 5.1 4.0
Obstetric trauma (instrument) - Crude rate per 100 vaginal
deliveries
5.7 nine.six 6.viii 7.4 7.2
Strange body left in during procedures/100,000 discharges
(surgical admission method)
5.4 7.5 vii.two 12.3 8.8
Mail service-operative DVT or PE following hip and knee
surgery/100,000 hip and knee discharges (surgical access
method)
357/301 209/294 202/316 237/339 one,113/549
Population Wellness
Diabetes vii.0% ten.8% 4.vii% 6.1% 5.ane%
Obesity 19.4% 35.two% 26.9% ten.3% 27.ix%
Smokers, historic period >15 18.4% 11.4% xvi.1% twenty.4% 12.4%
Alcohol consumption, historic period >15 in litres 9.0 8.eight 9.five 9.five 9.7
Population eating fruit daily, age >fifteen 56.six% 57.ix% 62.half-dozen% 61.5% 95.0%
Population eating vegetables daily, historic period >15 59.8% 92.four% 65.5% 68.5% 99.0%

The relative contributions of commonly intimated factors such as scientific and technological progress in medicine and changing age demographics on healthcare expenditure and/or health system functioning remain uncertain.

Major efforts to lower healthcare expenditure by applying economical principles like fundholding, limiting services, capping or bundling payments, lean management, guidelines or pay-for-performance incentives have been tried in various jurisdictions; evaluations of these interventions on overall financial burden on guild and/or patient/population health outcomes remain limited and unconvincing 1. Economically driven initiatives demonstrably increased the administrative load of health care professionals every bit it has detracted them from their chief task – to expertly and professionally attend to patients care needs two, iii. Studies take identified that newer technical equipment and newer drugs are two factors that unequivocally make health care more expensive 4. In addition many physician activities and procedures are non truly purposeful for the achievement of improve health, an ascertainment that has led to the "Choosing Wisely"movement five. The relative contribution of this policy on healthcare costs and outcomes is outstanding.

In loftier income countries healthcare systems generally are organized acme-downwards. This hierarchical structure goes from the health ministry all the mode down to the youngest physicians, nurses and orderlies in hospitals or physician practices 6. Since all coworkers must contribute according to rules from above, it is assumed that such systems lose an of import office of their intrinsic motivation and productivity. Another method to organize wellness care would be bottom-up 7, 8. Such system organization implies that for each specific condition physicians and nurses who work with the patients know best how to optimally perform their work. Therefore, they are invited to offset, continuously contribute to the system'southward overall evolution and second, to adopt their own working rules, a feature that is applied to all scales of the system ( Figure ane). It has been hypothesized that bottom-up organizations create best adjusted solutions to changing problems and needs, a hypothesis supported past the experiences of the NUKA health organisation in Alaska 9, ten and the EDARP health organisation in Kenya eleven, 12 and are detailed beneath.

Effigy 1.

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A conceptual model of the implications of top-downward versus bottom-upwards leadership on the function of health systems.

The effects of the superlative-downwards policy-driven approach on health care delivery are illustrated by the ever-decreasing size of the inner circles from ane organizational level to the next where each level further constrains what the next lower level tin can achieve – the top-down leadership's constraints minimize bottom-up feedback (left). The bottom-up approach is illustrated by dotted circles – to emphasize the open and adaptive nature of entities at each level- all focused on the system's overall goal. Every higher-level circumvolve emerges as a result of diverse interactions (arrows) at a lower level, resulting in the variance of characteristics and behaviors that depend on unique local circumstances. While each level shows variability in its components, each level component is the best adapted version of this level in its unique surroundings, and each does uniquely contribute to the achievement of the overall policy goals & settings – leadership minimizes constraints and encourages abiding feedback across all levels of the system (right). Note that the complexity of a arrangement arises from the feedback loops between meridian-down and bottom-up interactions beyond all the layers of the organization. These ii approaches are not mutually sectional, rather – as the figure highlights – reflect the tension in leadership between trust (minimize constraints, maximize contextual accommodation) and distrust (maximize constraints, minimize variability). For a detailed discussion on causation in complex adaptive systems meet Ellis viii; for a discussion on complex adaptive organizations run into Laloux 7.

This paper sets out to explore circuitous adaptive organisation (CAS) thinking to the organization and office of healthcare systems. Complex adaptive dynamics provide the theoretical basis to the structure and function of bottom-up organizations xiii. Initially we present the nature of a CAS every bit practical to healthcare including some possible perspectives for the improvement of healthcare systems in full general. From this we will consider how CAS understandings may change healthcare systems and thereby benefit patients and healthcare personnel while simultaneously reducing costs.

What is a CAS?

In general terms a CAS is an autonomously functioning open system separated from its surroundings by a fuzzy boundary, i.e. it tin can receive inputs from and provide outputs to its environment ( Figure two). Its inside is composed of agile parts, called agents, that continuously and spontaneously interact with each other without external control. These interactions may be elementary (i.e. linear and predictable) where cause and effect are fixed, complicated (notwithstanding linear and predictable) where a particular cause results in a particular outcome (often with a delay in time or place), complex (i.eastward. nonlinear) where crusade and event are perceivable merely not precisely predictable, or chaotic (i.e. unrelated) where no cause and outcome relationship is evident. Interactions among the agents of a CAS result in feedback, and feedback drives the emergent behavior of the system as a whole xiii.

Figure 2.

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Full general structure of a CAS.

Complex adaptive systems are open, i.due east. they receive inputs from their external surround, and the interactions – peculiarly feedback loop interactions – between its agents effect in emergent outcomes that tin can exist shared with external agents or other systems.

Two additional features contribute to the complex adaptive dynamics of a CAS. Firstly, many agents are CAS in their ain correct, i.e. they constitute subsystems, and vice versa, each CAS itself is part of a larger supra-system. This nested nature of CAS results in a hierarchical layering where college layer supra-systems "constrain" the potential "bottom-upwardly" emergent behavior of lower layer subsystems eight. Secondly, the interdependencies between the nested hierarchical structure and the dynamics resulting from the opposing forces of "top-downwards" constraints and "bottom-upward" emergent potentials makes CAS "stable and resilient" in constantly fluctuating environments (i.e. CAS are in a not-equilibrium state). Internal and external perturbations into a non-equilibrium system contribute to its emergence over time, and this may have no influence or enhance or diminish the arrangement's overall functioning and stability. This means that a CAS tin evolve in response to needs of its surroundings. Rarely is the input into a organisation large enough to cause a complete and/or abrupt system alter.

The healthcare system is a "socially synthetic" CAS

Healthcare systems are "organizational systems", thus they are socially synthetic. An organizational CAS emerges based on purpose, goal and value propositions that give rise to its operating principles or driver. Combined they provide the "top-downward" constraints that limit the "lesser-up" emergent possibilities of its agents at the various levels within the healthcare organisation ( Figure 3).

Figure iii.

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General structure of the healthcare system.

The driver of the health arrangement – resulting from its agreed purpose, goals and values – marshal and limit the potential interactions of its agents in response to various inputs. These constraints "determine" the potential outcomes the health system can deliver, both in terms of health outcomes for the patients treated and the economic and resource costs associated with the service delivery.

Too of health professionals and support workers a health arrangement'south agents as well include - amongst others - politicians, administrators, pharmaceutical organizations, devise makers and insurance companies. System "inputs" in the first instance consist of persons in need of better wellness. Other important inputs are resources like new knowledge, technologies, finances, drugs and technical equipment, etc. The overall performance of the CAS results in emergent "outputs", i.e. "persons with improved health".

A healthcare organisation's driver "focuses or directs" the activities of its agents. It tends to support influences that are consistent with its established purpose, goals and values. It thereby allows the emergence of appropriate structures and functions necessary for its overall functioning. Thus, a health arrangement'southward driver may allow changes to the structure, e.k. the add-on of a new health service division (structural change) or the implementation of a new service delivery approach (functional change). Success requires lesser-upward adoption as the "current successful drivers" of a CAS tend to strongly resist acme-down "instructions" that contradict, restrain or impede the status quo.

The role of governance - Top-downwards versus bottom-upwards

A socially constructed CAS functions based on its socially constructed driver arising from the organization'due south definition of its purpose, goals and values argument. The driver ultimately tin can be "controlled" – in a governance sense – top-downward "bureaucratic", or lesser-up "grass-roots".

The schematic comparison depicted in Table two reveals fundamental differences between these two types of governance. A traditional organizational organisation uses hierarchy and manages the organizations top-down. Motivation of coworkers is extrinsic, induced by command and control and homo relationships are contractual. Superiors focus on the efficiency of the organisation and evaluate whether or not the activities are appropriate (procedure oriented). In contrast, governance in a complex adaptive organizational system is based on heterarchy and personal leaderships. The structure is bottom-up self-organizational. Motivation is intrinsic by identification with the purpose, goals and values of the organization. Human relationships are based on personal commitment and the focus of employees is trouble-oriented. To supervise the arrangement the leadership assesses the consequence (outcomes oriented).

Table 2.

Comparison of governance in traditional and circuitous organizations (adapted from Rouse xvi)

Traditional organizational system Circuitous adaptive organizational system
Organization Hierarchy Heterarchy
Roles Management Leadership
Design Top-down organization Bottom-up self-system
Motivation Command and control Sense, purpose and norms
Relationships Contractual Personal delivery
Focus Efficiency Problem-orientation
Measurement Activities Outcomes

The principles of leadership betwixt the 2 types of governance are fundamentally different. Leadership in hierarchical systems relies on power, control and control, whereas leadership in heterarchical system is based on collaboration, respect, learning from each other and measuring of outcomes 7.

From theory to first-hand experience

Observation would propose that it is always "easier" to live with the imperfection of the status quo and to fiddle with its imperfection at the margins – despite all the talk virtually the failing wellness systems around the world. The top-down improvement efforts of the by 30+ years accept little to show for. Still, there are some notable examples that back up the hypothesis that bottom-up approaches create organizations that deliver highly adapted solutions to the irresolute issues and needs of their patients/communities in a more efficient and price-effective way.

The needs of the patient come first – the 100-yr-old commuter of the Mayo Dispensary

The Mayo brothers have been the first to organize their hospital-based wellness care around a organization commuter, codification in the motto Æ— of " The needs of the patient come beginning." 15.

To prevent monetary inducements influencing clinical controlling the Mayo founders took the "radical step" to employ all physicians (and all other staff) on specialty adapted fixed salaries. The hierarchy amongst physicians is flat, and accepted patients (based on a "medical needs assessment") are treated irrespective of their capacity to pay. Importantly the clinic's medical ethics are cultivated continuously and are cocky-reinforcing.

For many years the Mayo Clinic has now remained the number one healthcare organization for patient intendance in the United States. Conscientious consideration past its leadership of the sense or purpose of healthcare, its financing and dr. ethics, i.due east. the "driver" of the Mayo Clinic, take maintained its longstanding success in a constantly changing health care envirionment 15. Today the Mayo Clinic is regarded as the all-time practice model of health service delivery in the Us in a primarily 3rd oriented healthcare organisation – achieving smashing health outcomes in a about cost-constructive and efficient way.

Re-defining the driver of a healthcare organization – the NUKA health system

An inadequate centrally controlled American Indian Health Service morphed into the highly functioning NUKA health system as a result of a bottom-up change to the organisation's drivers. Alaskan native people realized a bottom-up customer owned organization oriented toward physical, mental, emotional and spiritual wellness through customs and interprofessional cooperation. The change of their wellness arrangement's driver to embrace "shared responsibleness, commitment to quality and family wellness" achieved a healthcare service that "finally" meets its patients' and community's needs and aspirations. Ongoing collaboration ensures that the organisation remains responsive to the community's evolving requirements likewise as medical progress, something that the previous meridian-down system by a Washington-based regime bureaucracy could non achieve 9, 10.

As wellness systems are synthetic socially "finding the correct commuter" – as illustrated past the Alaskan native people's approach – tin can lead to the emergence of a health organisation that appropriately meets its users' needs. When bottom-upward "improvement of functioning" is allowed to drive a healthcare system it tin evolve to meet the arrangement'south overarching goals and purposes while locally delivering among others patient centered care based on scientific progress and technological advances.

Too of beingness aligned with their patients' needs and having achieved better health outcomes, the NUKA health organisation arroyo has too demonstrated that it has achieved these outcomes at lower costs 10.

The Emergence of a health service driver – EDARP-Kenya, Buurtzorg-The Netherlands and the hamlet health service in Odisha-India

Eastern Deanery AIDS Relief Plan ( EDARP). The Eastern Deanery AIDS Relief Plan (EDARP) is an example that demonstrates how a "clearly defined" driver tin create a community-based health service "de-novo". Initially the program solely aimed to salvage the suffering of dying AIDS patients. However, the customs health workers involved in the care of these patients identified many additional interconnected needs – at the personal, social and community levels – that resulted in the emergence of a community led, community delivered wellness and social service network for a Nairobi slum district that has dramatically improved health outcomes at the personal and community levels for this disadvantaged population 11, 12.

Buurtzorg – Dutch for "neighborhood intendance". A fascinating example of bottom upwardly governance has been realized in holland by the projection "Buurtzorg " 17. This is a pioneering system established in 2006: A nurse-led bottom-up model of holistic care assumes responsibility for ambulatory nursing in the communities. It non but revolutionized customs care, but customer satisfaction rates are the highest of whatsoever health care organization; staff delivery and contentedness is superior. Ernst & Immature documented savings to the Dutch wellness care arrangement of around forty%, if all care would be provided this manner 18.

A intendance system for Indigenous people in Odisha-India. Another example showing a lesser-up success concerns health services in villages of recently settled indigenous people in Odisha, India. These villages received meridian down basic wellness care past the Indian government. Yet, many villagers refused vaccinations of their children and used supplied mosquito nets just for fishing. When members of an NGO that had cared for the development of these villages explained the Meikirch model of health to the inhabitants their health-related beliefs improved markedly. Ninety per centum of informed villagers done their hands before meals, while in command villages without teaching only 41% did it. Lxxx percent of households had latrines in comparing to 42% in control villages, and 98% of children were vaccinated compared to 58% in control villages. These results confirm that indigenous villagers practice not respond satisfactorily to "gifts" from the regime, but they can sympathize educational activity virtually health and correspondingly change their behavior 19.

What has been learnt

A circuitous adaptive organization is in constant flux responding to various external inputs that challenge its internal structures and dynamics. Lived purpose, goals and values statements are the basis for a system'southward driver that ultimately governs the behavior of complex adaptive organizations and ensures a level of dynamic stability. Prevailing top-downward organizational leadership, based on command, power and command, invariably results in limited emergent staff engagement stifling staff morale, and in plough diminishes their inventiveness and productivity. Alternatively, organizations can adopt a bottom-up management approach fostering collaboration, respect and learning, making the organization more than resilient.

Bottom-up minded circuitous adaptive organizations unremarkably have a well-defined purpose, clearly discernable goals and transparent values that together give rising to the organization's driver. Three features underpin an effective driver of a bottom-up health arrangement or service: a focus on health, minimizing financial bunco, and adhering to Hippocratic norms of the medical professions 13.

The divergence between these two leadership mindsets is the nature of the constraints created – the more restrictive they are the more they express what staff at each organizational level can do. Neither leadership style changes the fact that leaders are ultimately responsible for their organisation'southward performance and achievements.

Knowing the purpose is all important

Restoring or improving a person's health is the core purpose of wellness care delivery. Hence, "improvement of health" must be function of the driver for health intendance, although "improved health" until at present could only exist understood intuitively and has only tacitly shaped patient/physician interactions.

The lack of a precise definition of wellness, and every bit a corollary disease, has remained an important defect. Without a clear understanding of the significant of health healthcare systems cannot offering an enabling vision to its staff and their patients, and unsurprisingly allowed arbitrariness in controlling and management based on economic or personal interests. Over the last 5 years, scientific discipline based models that define health and disease take emerged – the first being the Meikirch-model xx, 21 whose fundamental tenet has recently been corroborated past a multi-disciplinary grouping collaboration demonstrating the interconnectedness and interdependence of external and internal variables on the dynamic country of health 22. The purpose of healthcare therefore no longer remains intuitive and difficult to communicate. It can now be analyzed and expressed explicitly. As a consequence, it is possible to devote the attention of physicians, nurses and other health care workers to each individual patient's existential health needs. Today we are able to "scientifically" reconnect with our predecessors who devoted their lives every bit nurses or physicians to this fulfilling task with financial modesty and much personal satisfaction.

Fiscal priorities have reframed the focus of wellness systems

In contempo decades health professionals' attitudes and approaches to health care delivery have become compromised by focusing on profit maximization. As a consequence, financial interests accept distorted health care away from its central mission: Patients are no longer certain that they are advised only co-ordinate to their personal health needs rather than being seen as the ways to attain the financial interests of institutions or some of their wellness professionals.

Today wellness professionals struggle with the tensions arising from their core duty of meeting the health needs of their patients and the pressures exerted on them to exercise inside the limited fiscal resources provided to them. While there conspicuously is a limit to resourcing wellness care systems 1 notwithstanding has to acknowledge that almost all medical conclusion-making has a wide margin of discretion. Organizational leaders easily (and oft) modified discretional conclusion-making applying external forces, like fiscal incentives, nudging and competition 23, 24.

Unquestionably though, financing of a complex adaptive healthcare organization should take no other purpose than to provide adequate resources to deliver needed wellness care services to its patients/communities. Unfortunately, in the past decades financial pressures have been applied increasingly and widely. They accept been used to increase physicians' "productivity", to change their behaviors in relation to diagnostic and therapeutic approaches equally well equally for the specific purpose to reduce overall healthcare costs.

All the same, financially driven interventions tend to condone the best interest of patients, and accept failed to diminish costs, but – as an unintended consequence – accept resulted in delayed access to healthcare and increased costs 25. In about cases financial incentives simply temporarily changed incentivized clinician behaviors only more importantly they damaged health system design and/or health outcomes 26, 27.

In add-on, excessive advertising of technologies to attract patients to specific institutions also have influenced and deteriorated patient intendance and increased waste 28, 29. Simultaneously excessive administration and prolonged working hours proved harmful for wellness service personnel 29, thirty. Although originally intended to reduce healthcare costs, height-downward politically or economically motivated measures have augmented authoritative workloads and resulted in increasing frustration followed by an exodus of physicians and nurses 29.

The sum of these observations confirms that first priority cost-containment as a driver of a healthcare system by necessity leads to failure. Wellness system financing is of import, but it must serve medical care delivery that improves patients' wellness. It must not direct it. That said, there equally is no place for waste in health intendance – whilst highest quality at the lowest possible price remains a priority, comeback of a patient'southward health must exist respected as the offset priority.

Hippocratic norms remain primal

Since artifact ethical norms have played of import roles in all spheres of life. Confucius' golden rule is a about famous example: " Never impose on others what you would not choose for yourself." He lived in Mainland china from 551 to 479 Ac. Around the same fourth dimension, at the other side of the world, the Hippocratic oath emerged as the guiding frame for the conduct of physicians. Since 1948 information technology has been periodically updated past the World Medical Association and renamed "Declaration of Geneva". The near recent revision in October 2017 31 begins with this affirmation: " As a member of the medical profession I solemnly pledge to dedicate my life to the service of humanity. The health and wellbeing of my patient will be my first consideration." Chiefly, the declaration does not concern itself with the income of physicians, however, past implication may insinuate to a dr.'s financial responsibilities in a later statement: "I volition practice my profession with conscience and dignity and in accordance with expert medical do." Of annotation, the Geneva Declaration expresses fidelity toward patients and the medico's personal integrity while tacitly acknowledging economical and fiscal concerns.

Conclusions: Respecting the nature of circuitous adaptive wellness systems achieves amend health outcomes at lower cost

Healthcare systems are socially constructed complex adaptive organizations. As other complex adaptive systems they are driven by three components, their explicitly expressed purpose, their goals and their values. Offset examples of CAS are the Buurtzorg ambulatory nursing, the NUKA or the EDARP wellness systems. These organizations fulfill their purpose by having created "loose enough constraints" that foster bottom-up emergent behaviors enabling their staff to adaptively respond to changing patient needs and economic constraints.

These deliberations and examples demonstrate that it is indeed possible to develop and adjust the commuter of a CAS in the combined best interest of patients and society. Successful complex adaptive organizations have distributed leadership that fosters collaborative learning to adapt to the irresolute needs of its patients. For the society they hope to exist more effective and more efficient at reduced costs.

Data availability

No data is associated with this article.

Notes

[version 1; peer review: 2 approved]

Funding Statement

The author(due south) declared that no grants were involved in supporting this work.

Footnotes

*Healthcare refers to the institution, health care to the deliverables of its agents

Æ—An interesting example of attention to the driver of healthcare is given by the Mayo Clinic in Rochester Minnesota, Us. In 1910, William James Mayo, M.D., delivered the commencement address at Rush Medical College in Chicago declaring that: "The best interest of the patient is the simply interest to be considered, and in order that the sick may accept the benefit of advancing knowledge, a union of forces is necessary." This ethos ever since has driven the Clinic'due south approach to patient intendance.

‡translates as "neighborhood care"

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Reviewer response for version ane

Wikum Jayatunga

anePlant of Health Information science, University College London, London, Britain

1Plant of Health Informatics, University Higher London, London, UK

Competing interests: No competing interests were disclosed.

This is a well-written stance article of a topic of significant topical relevance as many developed health systems grapple with the challenges of growing healthcare needs with finite resources. Increasingly complexity scientific discipline is being used to understand the behaviour and functioning of healthcare systems and their agents, and this paper makes a convincing case for the importance of values/purpose/goals (which are sometimes neglected over financial/economic concerns).

The logic and flow of the statement is sound and well-supported by the cited literature. While the benefits of bottom-upwardly approaches to leadership are the main thrust of the newspaper, with interesting case studies used as examples, the newspaper is measured in its conclusions: recognising that the acme-down and bottom-up approaches are not mutually sectional.

I suggest revision of the following judgement in the section 'From theory to first-manus experience'. "Observation would suggest that it is always "easier" to live with the imperfection of the condition quo and to fiddle with its imperfection at the margins." Equally the writing manner feels out of place, although this is only a small-scale point.

I ostend that I have read this submission and believe that I accept an appropriate level of expertise to confirm that information technology is of an acceptable scientific standard.

Reviewer response for version 1

Jochen Hartwig

1KOF Swiss Economic Establish, ETH Zurich, Zurich, Switzerland

twoDepartment of Economics and Business Administration, Chemnitz Academy of Technology, Chemnitz, Germany

1KOF Swiss Economic Institute, ETH Zurich, Zurich, Switzerland

2Department of Economics and Business Assistants, Chemnitz University of Engineering, Chemnitz, Frg

Competing interests: No competing interests were disclosed.

The authors argue in favor of organizing healthcare systems bottom-up instead of top-down and discuss several examples of successful implementation of that principle around the world.

The contribution is an 'opinion article'. Whether or non I hold with the authors´ opinion is not relevant. In my view, the article is a stimulating contribution to the debate on healthcare systems reform and should exist indexed as such.

For a final version of the paper I advise explaining "the Meikirch model" on p. vii where it is first mentioned. In the 4th paragraph on the left hand side of p. 8 I recall information technology should read 'limit' instead of 'limited'. Finally, I recommend dropping the showtime judgement on the right paw side of p. 8 because, in my view, it sounds a scrap as well lofty for a scholarly commodity.

I confirm that I have read this submission and believe that I accept an appropriate level of expertise to confirm that it is of an acceptable scientific standard.


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Source: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6900806/

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